If you need more information than the frequently asked questions below, please get in touch through sale.thekingstore@gmail.com at any time.

HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Please kindly note your order will be processed for stocking, packing, and shipping to the address that you provide to us. We shall commit about delivery time to you as the table below:
North America region (excluded Mexico):
– Commitment processing time: 3-5 business days
– Commitment delivery time: 10-28 business days
– Commitment timeframe: 13-33 business days
Europe & UK:
– Commitment processing time: 3-5 business days
– Commitment delivery time: 10-28 business days
– Commitment timeframe: 13-33 business days
Australia, New Zealand, Chile, and other regions:
– Commitment processing time: 3-5 business days
– Commitment delivery time: 10-28 business days
– Commitment timeframe: 13-33 business days
Please kindly note that we shall not provide services to South Asia (except India), Western Asia and African countries, and other countries listed in Singapore Designated Individuals and Entities.

MY TRACKING NUMBER ISN’T WORKING.

racking numbers can take 3-5 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER.

If for whatever reason your goods don’t arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you! If there’s a missing order, please let us know via sale.thekingstore@gmail.com. We’ll investigate (it usually took 3-5 business days) and send you another one after we got a conclusion.

PAYMENT

What type of payments do you accept?

– We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

– Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.